ADMIN: Systematize your Real Estate Administrative Process

ADMIN: The Complete Training Process for Real Estate Administrative Assistants

Quickly educate and empower yourself to own the administrative and transactional duties of your real estate business

Designed for all learning types

Video Training

In-depth professional video training on every module, presented by the author, Brian Icenhower.
Written Modules

Detailed and downloadable written modules with detailed graphics, scripts, spreadsheets, forms, and so much more.
Audiobook

Since real estate agents are always on the move, your training must be too. This course provides a professional downloadable audiobook.
Ebook

Gain access to the Ebook, included free with your enrollement.
Certification Available

Receive a printable certification and badge to put on your email or resume upon completion. CAM - Certified Administrative Manager

Course curriculum

Enrollment includes access to the following course materials for 6 months

1. Schedule a Coaching Call
2. ADMIN eBook
3. ADMIN Audiobook
4. Stay Connected via our REAL ESTATE AGENT ROUND TABLE Facebook Group
1. Module 1: Introduction
  FREE PREVIEW
2. Communication Foundations
  FREE PREVIEW
3. Get to know the DISC Profiles
1. Module 2: Understanding job roles
2. Job Roles for Admin Staff
3. The Solution Triangle
1. Module 3: The administrative manager
2. The Administrative Manager: Creating structure
3. Sample Weekly Calendar
4. Active Listing - blank (fillable)
5. Sample Buyer Inventory
6. Inventory Pipelines - fillable PDF
7. Daily Contact Form (fillable)
8. Sample Year-to-Date Check-Up Form 1
9. Sample Year-to-Date Check-Up Form 2
10. Lead Tracking Sheet (fillable)
11. Sample Pending Inventory Pipeline
12. Sample Dashboard 1
13. Sample Dashboard 2
14. Year-to-Date Check-Up Form (fillable)
15. Active & Pending Inventory Lists (fillable)
16. ICC Team Dashboard (fillable)
1. Module 4: The listing manager
2. The Listing Manager: From listing to contract
3. Listing and Pre-Listing Checklists
4. Listing to Contract Checklist
5. Pre-Listing Checklist
6. Seller Lead Sheet
7. Assistant's First Call Checklist
8. Assistant's First Call Checklist (fillable)
9. Defining Moments in Real Estate Transactions
1. Module 5: The Transaction Coordinator
2. The Transaction Coordinator: From contract to closing
3. Buyer-Seller Checklist
4. Active Listing - blank (fillable)
5. Buyer Closing Checklist
6. Buyer Inventory
7. Buyer Lead Sheet (fillable)
8. Listing Inventory
9. Inventory Pipelines - fillable PDF
10. Pending Contracts - blank (fillable)
11. Pending Inventory Pipeline
12. Seller Closing Checklist
13. Buyer and Seller Checklists (fillable)
1. Module 6: The Marketing Director
2. The Marketing Director: Building your real estate business
3. Buyer Closing Checklist
4. Client Event Contact Plan
5. Listing to Contract Checklist
6. Script: Contacting past and existing clients
7. Pre-Listing Checklist
8. Seller Closing Checklist
1. Module 7: Your sphere of influence
2. Your Sphere of Influence
3. Team Scoreboard
4. Graphic: The SOI Core
1. Managing Virtual Assistants & Remote Workers
2. VIDEO: How to Manage Real Estate Virtual Assistants & Measuring Remote Worker Productivity
1. Module 9: Creating the ultimate user experience
2. Creating the Ultimate User Experience
3. Policies and Procedures Handbook
4. First Day Welcome Orientation Checklist
5. First Quarter Checklist - Admin - alternate
6. Editable First Day Welcome Orientation Checklist
1. Module 10: Conclusion
2. Above and Beyond
3. Leader vs Manager
4. Production Growth Budget Schedule
5. Staff Self-Performance Appraisal
6. Sample Team Annual Business Plan
7. Editable Blank Business Plan
8. Editable Blank Action Steps

About this course

$199.00
76 lessons
5 hours of video content

Watch Intro Video

Immediate Takeaways and Course Features

This course includes downloadable assets so you can immediately put what you learn into practice. As with all of our ICC Online Courses, helpful features like quizzes and action items at the end of each module are built-in to help keep you on track with your learning.

CHECKLISTS for listings, open houses, closings etc. Active Listing Checklist, Sample Buyer Inventory, Daily Contact Form, Lead Tracking Sheet, Listing and Pre-Listing Checklists, Listing to Contract Checklist, Assistant's First Call Checklist, First Day Welcome and Orientation Checklist, First Quarter Checklist, and more.
SCOREBOARDS to track success and editable forms to document everything. Sample Scoreboards and fillable ICC Team Scoreboard.
RESOURCES for new hires, including orientation templates and policy and procedure handbook templates. Sample Weekly Calendar, Sample Year-to-Date Check-Up Form, Sample Pending Inventory Pipeline, Active and Pending Inventory Lists, Seller Lead Sheet, Client Event Contact Plan, Policies and Procedures Handbook, Staff Self-Performance Appraisal, Blank Editable Business Plan, and more.
SCRIPTS for the administrative assistant. Contacting Past and Existing Clients Script, and more.
OPTIONS for how you learn best. Each module provides a downloadable PDF chapter as well as a featured video of Brian Icenhower, teaching the topic at hand. At the beginning of the course, you are also provided with a full audiobook to listen to. So however you learn best -- we have an option for you!

Reviews

Highly Recommend the ADMIN Course

Cynthia S

Thanks to the ADMIN online course, we are able to hire and train the right type of people, which allows us to focus on more important real estate tasks. High...

Thanks to the ADMIN online course, we are able to hire and train the right type of people, which allows us to focus on more important real estate tasks. Highly Recommended!

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Reduced my Workload in Half

Geoff G

The more sales I generated in my real estate business, the more long nights I would spend doing all of the tedious but necessary tasks involved in every tran...

The more sales I generated in my real estate business, the more long nights I would spend doing all of the tedious but necessary tasks involved in every transaction. A quick Google search led me to the ADMIN online course, and I now have a Transaction Coordinator and an Administrative Assistant. I’m now making more money with a workload that has been cut in half. Thank you so much for your course, Brian!

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Makes the Transition from Solo Agent Easy

Natalie S

If you are a solo agent who is trying to build a successful real estate team, ADMIN will provide you with the tactics that will make the process super simple...

If you are a solo agent who is trying to build a successful real estate team, ADMIN will provide you with the tactics that will make the process super simple. When I was ready to make the leap from solo agent to lead agent, the tools provided in ADMIN ensured that every step was giving me the best possible chance for success.

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Makes Hiring Admins Easy

Pam R

After months of hiring Administrative Assistants, only to end up searching again, I finally started seeking out help. ADMIN showed me a straightforward appro...

After months of hiring Administrative Assistants, only to end up searching again, I finally started seeking out help. ADMIN showed me a straightforward approach to hiring and training Admins. My latest hire has been on the team for six months, and has allowed me to add one listing appointment a day to my schedule!

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A Time-Saving Course

Kyle N

ADMIN is like your own Human Resources consultant, but with a ton of extra resources! The guides and fillable checklists have saved our team countless hours ...

ADMIN is like your own Human Resources consultant, but with a ton of extra resources! The guides and fillable checklists have saved our team countless hours a week, and our hiring process couldn’t be simpler!

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A Must-Take Course for Growing Teams

Michelle H

As our team grew, we found it more and more challenging to hire the right type of people for the various roles within our organization. One of our team leads...

As our team grew, we found it more and more challenging to hire the right type of people for the various roles within our organization. One of our team leads, who is a longtime fan of Brian’s, told us about the Admin online course. It showed us all of the ways we were missing the mark on breaking up the various roles, and finding the right behavioral profiles that best fit those roles. Can’t say enough good things about this program.

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Talk to a coach

If you've been considering hiring a coach, now's the time. Book a FREE coaching consultation session with your purchase of this course!

Book your call

Upgrade Your Training

Everything you need to grow and stay successful in your real estate business

Brian Icenhower

Instructor

Having someone back in the office helps agents amplify their sales potential. They can focus on generating business, following up on leads, conducting appointments, and writing offers/negotiating contracts -- all things that create more income.

This nine-module course not only identifies the four key roles of a real estate assistant, but it also breaks down the precise workflows when serving as a listing manager, transaction coordinator, marketing director, and administrative manager.

Whether you’re an agent learning how to train your assistant, an assistant looking for your own training process, or you’re both reading through these materials together, this course provides the explanations and concrete examples of best practices in real estate offices so you don’t have to.

Make administrative tasks easy

Whether you’re an assistant or a solo agent, systematizing adminstrative processes will increase your efficiency. This course gives you the strategies, tools, and techniques to master administrative processes so your agents are free to focus on generating, nurturing, and converting leads.