Designed for all learning types

  • Video Training

    In-depth professional video training on every module, presented by the author, Brian Icenhower.

  • Written Modules

    Detailed and downloadable written modules with detailed graphics, scripts, spreadsheets, forms, and so much more.

  • Audiobook

    Since real estate agents are always on the move, your training must be too. This course provides a professional downloadable audiobook.

  • Ebook

    Gain access to the Ebook, included free with your enrollement.

  • Certification Available

    Receive a printable certification and badge to put on your email or resume upon completion. CAM - Certified Administrative Manager

Course curriculum

  • 1
    Get Started Here
  • 2
    Module 1: Introduction
  • 3
    Module 2: Understanding job roles
    • Module 2: Understanding job roles
    • Job Roles for Admin Staff
    • The Solution Triangle
  • 4
    Module 3: The Administrative Manager
    • Module 3: The administrative manager
    • The Administrative Manager: Creating structure
    • Sample Weekly Calendar
    • Active Listing - blank (fillable)
    • Sample Buyer Inventory
    • Daily Contact Form (fillable)
    • Sample Year-to-Date Check-Up Form 1
    • Sample Year-to-Date Check-Up Form 2
    • Lead Tracking Sheet (fillable)
    • Sample Pending Inventory Pipeline
    • Sample Scoreboard 1
    • Sample Scoreboard 2
    • Year-to-Date Check-Up Form (fillable)
    • Active & Pending Inventory Lists (fillable)
    • ICC Team Scoreboard (fillable)
  • 5
    Module 4: The Listing Manager
    • Module 4: The listing manager
    • The Listing Manager: From listing to contract
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