Designed for all learning types

  • Video Training

    In-depth professional video training on every module, presented by the author, Brian Icenhower.

  • Written Material

    Detailed and downloadable written modules with detailed graphics, scripts, spreadsheets, forms, and so much more.

  • Professional Audiobooks

    Since real estate agents are always on the move, your training must be too. This course provides a professional downloadable audiobook.

  • Certification Available

    Receive a printable certification and badge to put on your email, website, resume or LinkedIn Profile upon completion. CHC - Certified Hiring Coordinator

Course curriculum

  • 1
    Get Started Here!
  • 3
    Module 2: The Job Description
    • Module 2: The job description
    • Creating a Job Description
    • Job Description: Administrative Assistant
    • Job Description: Buyer's Agent
    • Job Description: Showing Assistant
    • Graphic: Leverage Training Curve
  • 4
    Module 3: The DISC Assessment
    • Module 3: The DISC assessment
    • Identifying DISC Behavioral Profiles
    • Graphic: DISC Profiles
    • Graphic: DISC Behavioral Assessment
    • Script: "Applicant Denied" Email
  • 5
    Module 4: Advertising the Job
    • Module 4: Advertising the job
    • Advertising the Job: Getting into action
    • Online Job Post: Administrative Position
    • Online Job Post: Sales Position
    • Script: Facebook Job Ad
    • Script: Calling Affiliates
    • Script: Calling SOI Contacts
    • Script: "Thank you for your interest" email
  • 6
    Module 5: Reviewing Applications, Getting Behavioral Assessments
    • Module 5: Reviewing applications, getting behavioral assessments
    • Reviewing Applications & Getting Behavioral Assessments
    • DISC Email Instructions Template
  • 7
    Module 6: The Phone Screening Interview
    • Module 6: The phone screening interview
    • Who to Look For: The phone screening interview
    • Phone Screening Worksheet (fillable)
    • Follow-Up Phone Screening Worksheet (fillable)
    • The DISC Profiles
    • The DISC Behavioral Assessment
  • 8
    Module 7: In-Person Interview
    • Module 7: The in-person interview
    • The In-Person Interview
    • In-Person Interview Form (fillable)
  • 9
    Module 8: Reference Checks
    • Module 8: Reference checks
    • Reference Check Worksheet (fillable)
  • 10
    Module 9: Compensation Considerations & the Final Offer
    • Module 9: Compensation considerations & the final offer
    • Compensation Considerations & the Final Offer
    • Offer Letter for Administrative Staff
    • Offer Letter for ISA to Sales Agent
    • Offer Letter for Sales Agents
    • New Employee Information Card (fillable)
  • 11
    Conclusion
    • Conclusion
    • Appendix

Hire the right person for the job, and they will make you money

Hire the wrong person, and they will not only cost you time and money! Learn how to make smart and strategic hires.

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"The secret of my success is that we have gone to exceptional lengths to hire the best people in the world." Steve Jobs

Make a smart and selective hire.

Your business depends on it.

This course provides all of the necessary materials to compile a complete "Hiring Operations Manual" for your real estate business. Complete with job descriptions, online job posts templates, interview worksheets, reference check forms, compensation structures, offer letters and so much more, this process will ensure that you attract a large number of quality applicants to ultimately hire the most talented people for your team.
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Make a smart and selective hire.