Includes Everything You Need

  • Training Videos

    Watch masters in action, and get step-by-step guidance on best practices in these training videos.

  • Workbooks & Scripts

    Downloadable workbooks and scripts so you can immediately put your learning into action.

  • Become Certified

    After completing this course you'll receive your Certified Inside Sales Agent badge and certificate. Display these on your LinkedIn profile, email signature, website or office wall.

Course curriculum

  • 1
    Get Started Here!
    • Welcome!
    • Pre-Course Survey
    • ISA eBook
  • 3
    Module 2: Conversation Skill Development - Mirroring & Matching
    • Learning Objectives
    • Printable Workbook: Conversation skill development - mirroring & matching
    • Conversation Skill Development - Mirroring & Matching
    • Quiz: Module 2
    • Learning Styles Language
    • What Type of Learner Are You?
  • 4
    Module 3: Downswings, Embedded Commands, Tie-Downs & Trial Closes
    • Learning Objectives
    • Printable Workbook: Downswings, embedded commands, tie-downs & trial closes
    • Downswings, Embedded Commands, Tie-Downs & Trial Closes
    • Quiz: Module 3
    • Trial Closes & Tie-Downs
    • DISC Profiles
    • Step + Value + Tie Down
    • Step + Value + Tie Down (BLANK)
    • Embedded Commands Practice
    • Trial Close Practice Tracker
  • 5
    Module 4: Tracking, Analytics & Organized Sales Process
    • Learning Objectives
    • Printable Workbook: Tracking, analytics & organized sales process
    • Tracking, Analytics & Organized Sales Process
    • Quiz: Module 4
    • Organized Sales Process: Phases Flowchart
  • 6
    Module 5: Alternative-Choice Close & Objection-Handling
    • Learning Objectives
    • Printable Workbook: Alternative-choice close & objection-handling
    • Alternative-Choice Close & Objection-Handling
    • Quiz: Module 5
    • Methods of Closing
    • Objection Handlers
  • 7
    Module 6: Creating Urgency
    • Learning Objectives
    • Printable Workbook: Creating urgency
    • Creating Urgency- Scripts & Techniques
    • Quiz: Module 6
    • Top Ways to Create Urgency
    • Organized Sales Process: Phases Flowchart
  • 8
    Module 7: Nurturing & Cultivation
    • Learning Objectives
    • Printable Workbook: Nurturing & cultivation
    • Nurturing & Cultivation
    • Quiz: Module 7
    • Weekly Nurture Checklist
    • Are You Nurturing?
    • Nurture Contact Formula Flowchart
    • Real-Deal Trust Builders
    • Organized Sales Process Phases Flowchart
  • 9
    Module 8: Pre-Qualification
    • Learning Objectives
    • Printable Workbook: Pre-qualification
    • Pre-Qualification: Processes, Scripts & Methods
    • Quiz: Module 8
    • Pre-Qualification Do’s and Don’ts
    • Phrases to Get Back on Track
    • Buyer Questionnaire & Lead Sheet
    • Buyer Questionnaire & Lead Sheet (fillable PDF)
    • Seller Questionnaire & Lead Sheet
    • Seller Questionnaire & Lead Sheet (fillable PDF)
  • 10
    Module 9: Closing & Conversation Models
    • Learning Objectives
    • Printable Workbook: Closing & conversation models
    • Closing & Conversation Models
    • Quiz: Module 9
    • Methods of Closing
    • 3 Deep Questions
    • L.P.M.A.M.A. Qualifying Conversation Model
  • 11
    Module 10: Building Value
    • Learning Objectives
    • Printable Workbook: Building value
    • Building Value
    • Quiz: Module 10
    • Building Value
    • Organized Sales Process Phases Flowchart
    • Real-Deal Trust Builders
    • 3 Deep Questions
  • 12
    Script Book
    • Script Book

Enroll now

to start learning systems used by the top prospectors and ISAs in North America.

What to expect

Course participants will become experts in prospecting best practices, making initial contact, lead follow-up, nurturing techniques, time management, objection handling, creating urgency, pre-qualifying leads, closing methods, converting to appointments, and the entire organized sales process.
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What to expect