Building a team of ISAs for real estate team and brokerages

ISA Manager Training

Designed for leaders & managers of real estate sales teams, this course provides the systems, forms, scripts, benchmarking tools, and training exercises needed to effectively develop and manage Inside Sales Agents. These very same ISA hiring, onboarding and training systems have been implemented and tested by many of the top real estate teams in North America.

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Course curriculum

1. Schedule a Coaching Call
2. Stay Connected via our REAL ESTATE AGENT ROUND TABLE Facebook Group
1. Online Lead Sources
2. Intro & Setting Online Leads and Setting Expectations eBook file
1. Making Initial Contact with Online Leads
2. Making Initial Contact with Online Leads eBook file
3. VIDEO: How to Set Up Your CRM
4. SOI Call & Text Contact Cycle
1. Online Lead Follow-Up Plans
2. Online Lead Follow-Up Plans eBook file
1. Online Lead Nurturing Scripts
2. Online Lead Nurturing Scripts eBook file
1. Tracking Online Key Performance Indicators
2. Tracking Online Key Performance Indicators eBook file
1. Learning Objectives
2. Recruiting, Interviewing, & Hiring ISAs Printable Workbook
3. Hiring - Offer Letter for Inside Sales Agents
4. Recruiting, Interviewing, & Hiring ISAs
5. ISA Manager Guide - Module 6 Appendix
1. Learning Objectives
2. First Quarter for ISAs Printable Workbook
3. First Quarter for ISAs
4. Check-In: Recruiting, Interviewing, & Hiring ISA's
5. Sample Onboarding Calendar for Agents (editable)
6. ISA Manager Guide - Module 7 Appendix
1. Learning Objectives
2. Scripts For The ISA Printable Workbook
3. Scripts For The ISA
4. ISA Manager Guide - Module 8 Appendix
1. Learning Objectives
2. Testing & Benchmarking Printable Workbook
3. Testing & Benchmarking
4. ISA Manager Guide - Module 9 Appendix
1. Learning Objectives
2. ISA Practice Printable Workbook
3. ISA Practice
4. ISA Manager Guide - Module 10 Appendix

About this course

Free
37 lessons
6.5 hours of video content

Icenhower Coaching & Consulting

ISA Manager Training

Course curriculum

Start Here!

Module 1: Online Lead Sources

Module 2: Making Initial Contact with Online Leads

Module 3: Online Lead Follow-Up Plans

Module 4: Online Lead Nurturing Scripts

Module 5: Tracking Online Key Performance Indicators

Module 6: Recruiting, Interviewing, & Hiring ISAs

Module 7: First Quarter for ISAs

Module 8: Scripts For The ISA

Module 9: Testing & Benchmarking

Module 10: ISA Practice

About this course